Contact Us
We welcome your questions & feedback.
Let us know if you need any additional information about Club Marriott. We will be pleased to answer your questions on how and where to purchase the Club Marriott Card, give you ideas on how to present it as a gift to a family member, friend or colleague, or handle any other queries you may have on the card's privileges.
Please contact our customer service associates at the following numbers or write to us.
Pacific
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Australia1300-243-593
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New Zealand0800-448-956
China
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Sheraton Grand Beijing Dongcheng Hotel86-10-5798-8788
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Sheraton Grand Hangzhou Wetland Park Resort86-571-8500-2107
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Sheraton Shanghai Jiading Hotel86-21-6707-1755
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Sheraton Jinan Hotel86-531-8162-9999
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Sheraton Nanchang Hotel86-791-8222-3668
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Sheraton Qingdao Licang Hotel86-532-8293-5528
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Sheraton Tianjin Binhai Hotel86-22-6528-8833
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Sheraton Xiamen Hotel86-592-3932-555
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The Westin Qingdao86-532-6777-1816
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The Westin Beijing Financial Street86-10-6629-7688
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The Westin Hefei Baohe86-551-6298-9816
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The Westin Shenzhen Nanshan86-755-8634-8661
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The Yuluxe Sheshan Shanghai, A Tribute Portfolio Hotel86-21-5779-8242
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Sanya Marriott Hotel Dadonghai Bay86-898-8858-0234
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The Shanhaitian Resort Sanya, Autograph Collection86-898-8858-0234
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Le Meridien Xiamen86-592-7709-156
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JW Marriott Hotel Shenzhen86-755-2269-8848
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Guangzhou Marriott Hotel Tianhe86-20-2917-9626
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JW Marriott Hotel Shenzhen Bao'an86-755-2323-8660
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Hangzhou Marriott Hotel Qianjiang86-571-8603-0228
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Renaissance Tianjin Lakeview Hotel86-22-5822-3988
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Nanning Marriott Hotel86-771-5366-968
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Sheraton Wuxi Binhu Hotel86-510-8116-6866
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Sheraton Changchun Jingyuetan Hotel86-431-8181-1378
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The Westin Wuhan Wuchang86-27-8816-8888
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Renaissance Wuhan Hotel86-27-8662-1388
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Renaissance Suzhou Hotel86-512-6767-2105
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Renaissance Suzhou Taihu Lake Hotel86-512-6569-9939
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Suzhou Marriott Hotel Taihu Lake86-512-6569-9939
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Four Points by Sheraton Changchun, Hi-Tech Zone86-431-8186-7345
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Le Méridien Chongqing, Nan'an86-23-8636-6913
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The Westin Pazhou86-20-8918-1260
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The Westin Chongqing Liberation Square86-23-6037-2161
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Changzhou Marriott Hotel86-519-6801-8898
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Renaissance Guiyang Hotel86-851-8222-9012
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Renaissance Huizhou Hotel86-752-7181-618
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Shenzhen Marriott Hotel Nanshan86-755-8436-8208
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JW Marriott Hotel Hangzhou86-571-8981-7830
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Haikou Marriott Hotel86-898-6870-8229
Hong Kong
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Courtyard by Marriott Hong Kong Sha Tin852-2126-7068
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Hong Kong SkyCity Marriott Hotel852-2126-7068
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Renaissance Harbour View Hong Kong852-2126-7068
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Le Méridien Cyberport852-2126-7068
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JW Marriott Hotel Hong Kong852-2126-7068
Macao
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Sheraton Grand Macao Hotel, Cotai Central853-6220-4391
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The St. Regis Macao, Cotai Central853-6220-4391
Korea
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Courtyard Marriott Seoul Times Square82-2-2638-3160
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Courtyard Marriott Seoul Pangyo82-31-8060-2090
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Courtyard Marriott Seoul Namdaemun82-2-2211-8200
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JW Marriott Seoul82-2-6282-6161
Japan
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The Westin Tokyo81-3-6847-9240
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Tokyo Marriott Hotel81-3-5488-3933
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Sheraton Grand Hiroshima Hotel81-120-968-024
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The St.Regis Osaka81-6-6105-4680
Malaysia
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Miri Marriott Resort & Spa+6085 421121
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Sheraton Imperial Kuala Lumpur Hotel+603 2717 9900
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Putrajaya Marriott Hotel+603 8949 8888
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Renaissance Johor Bahru Hotel+60 7 381 3273
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Renaissance Kuala Lumpur Hotel+60 3 2162 2233
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Le Méridien Kota Kinabalu+60 88 312 221
Singapore
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Singapore Marriott Tang Plaza Hotel+65 6831 4605
Vietnam
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Ho Chi Minh City+84 28 3827 4033
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Hanoi+84 24 3833 5588
Philippines
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Manila Marriott Hotel632-988-9999
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Courtyard by Marriott Iloilo633-330-7600
Thailand
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Thailand+662 091 1001
Indonesia
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JW Marriott Hotel Medan+62 61 455 3333
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Le Méridien Jakarta+62 21 2513131
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The Westin Jakarta+62 21 27887788
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Four Points by Sheraton Makassar+62 411 8099999
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Sheraton Surabaya Hotel & Towers+62 31 5468000
Taiwan
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W Taipei+886 2 7725 0288